Support Center

Get the help you need to make the most of your Nexum Cloud experience. We're here to support your success.

AI Support Bot
Get instant help with baseline technical issues
Direct Phone Support
Speak directly with our founder
Email Support
Send us a detailed message
Submit a Support Request
Fill out the form below and our support team will get back to you within 4 hours.
Support Hours
We're here when you need us most.
24/7 Emergency Support
For critical issues and service outages
Business Hours Support
Mon-Fri: 9 AM - 6 PM MST
Response Times
Our commitment to quick resolution.
Urgent< 1 hour
High< 4 hours
Medium< 24 hours
Low< 48 hours
Direct Contact
Reach us directly for immediate assistance.
630-812-9169
info@nexumcloud.co.site
Frequently Asked Questions
Quick answers to common questions about our services.

How do I get started with Nexum Cloud services?

Simply sign up for an account, choose your preferred plan, and follow our guided onboarding process. Our team will help you set up your first automation within 24 hours.

What kind of support do you offer?

We provide 24/7 technical support via chat, email, and phone. Our enterprise customers also get dedicated account managers and priority support.

Can I integrate Nexum Cloud with my existing systems?

Yes! Our platform offers robust APIs and pre-built integrations with popular business tools. Our technical team can assist with custom integrations if needed.

What security measures do you have in place?

We implement enterprise-grade security including SOC 2 compliance, end-to-end encryption, regular security audits, and 24/7 monitoring to protect your data.

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